Shipping policy
Last updated: August 2026
Shipping Destinations
LemonMade Memories currently ships within the United States.
Processing Time
Every LemonMade Memories keepsake is personalized and made to order.
Production typically takes 3–5 business days (or sooner) before your order ships.
Processing times may be longer during holidays, peak seasons, promotions, or periods of unusually high order volume.
Business days do not include weekends or holidays.
Shipping Carriers and Delivery Times
We ship primarily through USPS and UPS.
Once your order has shipped, delivery usually takes an additional 5–10 business days, depending on your location and the shipping service used.
Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.
Shipping Rates
Available shipping options and applicable shipping charges are displayed at checkout before you complete your purchase.
Free shipping may be available when your order meets the qualifying purchase amount shown on our website or at checkout.
Tracking
Once your order is on the way, you will receive a shipping confirmation email with tracking information and further delivery details.
Please allow time for the carrier to update tracking information after the shipping label is created.
Shipping Address
Please review your shipping address carefully before placing your order.
If you notice an error, contact us as soon as possible at orders@LemonMadeMemories.com.
If an incorrect or incomplete address provided with the order causes a package to be returned to us or marked undeliverable, additional shipping charges may apply before the order can be reshipped.
PO Boxes and APO/FPO Addresses
We can ship to PO Boxes when supported by the selected shipping service.
Shipping to APO/FPO addresses may also be available depending on the carrier and service used. Delivery to these addresses may take longer than standard domestic delivery.
Delayed or Lost Packages
Occasionally, shipping carriers experience delays after an order has shipped.
If your package appears significantly delayed or tracking has stopped updating, please contact the carrier or email us at orders@LemonMadeMemories.com, and we'll do our best to help investigate the shipment.
If tracking shows that your package was delivered but you cannot locate it, please:
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Check your mailbox and surrounding delivery area.
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Check with other members of your household or neighbors when appropriate.
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Allow a short period of time in case the carrier marked the package delivered before completing delivery.
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Contact your local carrier office.
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Contact us if you're still unable to locate the package.
Packages confirmed by the carrier as delivered to the shipping address provided with the order are generally considered delivered. However, we'll do our best to assist you in determining what happened.
Damaged Orders
If your order arrives damaged, please contact us within 14 days of delivery at orders@LemonMadeMemories.com and include:
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Your order number
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Clear photos showing the damaged item
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Photos of the packaging, when applicable
We'll review the issue and, when approved, provide a replacement or other appropriate resolution in accordance with our Return & Refund Policy.
Where We Ship From
LemonMade Memories products are produced and shipped from Iowa, United States.
Local Pickup
Local pickup may be available in Cedar Rapids, Iowa, by prior arrangement.
Pickup details and availability will be provided when applicable.
Contact Us
For questions about shipping or an existing order, contact: